Activity logs - Ability to disable logging for specific users

[TremaHD]

Hi,
So far, so good. I am concern though by the activity log that log everything the end user do with the project. For me it's definitely a privacy concern. If for some reason, a logging of the activities would be needed, (which could help diagnose any problems an integrator might have with his customer) an option in the app setting on the user device, should be turn on.

[jarrodbell]

Thank you for the suggestion!

How about allocated users will have logging enabled by default, but we add an option to disable logging per user?

Currently not "everything" the user does it logged, just the basics (app launch/close, system connection/disconnections, push notifications received).

Which log events are you most concerned about?

[TremaHD]

Hi,
I'm concern about logging everything that show that a user is actually using or not the app. It's like someone is spying you at the window. You are right, it's not everything that is logged, but what's the need to log that the user has closed or launched the app and connected or not on a system? These information can be useful for debugging but why not default that to off?

[jarrodbell]

The idea is to be able to provide better service to your clients. Get in front of problems before a customer is upset enough to have to make a call. Having logging enabled will give you some data to be able to find a history of usage that might point to a problem, so that you have that data available without having to enable a debug option and then wait for the problem to happen again.

We have plans to expand this functionality to give you more info to debug remotely, but without logging enabled it's not going to help you. You will be able to get notifications of system connection issues, as well as setup your own logging events in your JS code that will report back to LaunchPad.

No personal or private data is exposed here, just simple connectivity and app launch data. We will give an option to disable it, but disabling by default doesn't make sense for most users.

[rrmeiland]

Not every client appreciate it when they know I can see when they use the app. Some do, some not. So the option to disable it and let the client manage it should be defently in the settings.