Accatment name is getting incorrectly from the getAttachmentsAsync function.

[ReddyBhargavi18]

Attachment name is getting incorrectly for the inline image when compared with the html content.

Your Environment

• Platform: PC desktop, Mac, iOS, Office on the web
• Host: outlook
• Browser (if using Office on the web): Edge and chrome

Expected behavior

Need to get the same attachment name of an inline image with the name which is there in the html content

Current behavior

Attachment name is getting incorrectly for the inline image when compared with the html content.

Steps to reproduce

1. New mail > Add an inline image in the compose window
2. Get the attachment details using the getAttachmentsAsync function and get the html content when compared the attachment name with the content it is different
   Office.context.mailbox.item.getAttachmentsAsync({ asyncContext: { currentItem: Office.context.mailbox.item } }, async function(result){ }) function used to get the attachments
   Office.context.mailbox.item.body.getAsync(Office.CoercionType.Html, function(htmlResult){}) function to get the html content of the compose window

Useful logs

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[github-actions]

Here are some similar issues that might help you. Please check if they can solve your problem.

• attachment id coming in GUID format via office js(Office.context.mailbox.item.getAttachmentsAsync) #4881
• The Outlook client has different attachment values that can be retrieved using getAttachmentsAsync in certain situations. #4643
• Loading HTML body from task-pane breaks output of getAttachmentsAsync #2730

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Possible solution (Extracted from existing issue, might be incorrect; please verify carefully)

Solution 1:

This is caused by the underlying way that Word renders the inline image and email body when getBody is called. If your main concern is not being able to remove the attachment when removing the signature, you can use the workaround of adding the inline base64 image through HTML like the following:

Office.context.mailbox.item.body.setSignatureAsync("<img src='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAUAAAAFCAYAAACNbyblAAAAHElEQVQI12P4//8/w38GIAXDIBKE0DHxgljNBAAO9TXL0Y4OHwAAAABJRU5ErkJggg==' alt'Red dot' />",
                {
                    coercionType: 'html',
                });

Then you can just remove the signature and the image will be removed as well and no attachment will remain on the email item.

Reference:

• Loading HTML body from task-pane breaks output of getAttachmentsAsync #2730 (comment)

Solution 2:

This behavior happens when Outlook saves the file to disk whenever saving the document. The image001.png is the name of the local file saved to disk. What scenario is this impacting for you?

Reference:

• Loading HTML body from task-pane breaks output of getAttachmentsAsync #2730 (comment)

Solution 3:

Thanks for reporting this issue regarding Outlook client has different attachment values. It has been put on our backlog. We unfortunately have no timelines to share at this point.

Internal tracking id: Office: 9217103

Reference:

• The Outlook client has different attachment values that can be retrieved using getAttachmentsAsync in certain situations. #4643 (comment)

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[ReddyBhargavi18]

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