No games found / Your library is empty

[hedgef0g]

What happened?

When launched, OpenNOW doesn't show games in a library and do not see any games in a store - regardless of VPN/Proxy usage. Happens mainly in the evening, probably during high load hours.

Operating System

Windows

GeForce NOW Tier

Ultimate

Logs (required)

OpenNOW Logs Export
Generated: 2026-07-21T20:53:06.133Z
Source: main
Total Entries: 48
============================================================

2026-07-21T20:43:09.951Z   LOG [CACHE] Initialized cache directory: C:\Users\Илья\AppData\Roaming\opennow-stable\gfn-cache
2026-07-21T20:43:19.008Z   LOG [main] Resolved membership tier: ULTIMATE
2026-07-21T20:43:19.016Z   LOG [CACHE] RefreshScheduler initialized (interval: 720 minutes)
2026-07-21T20:43:19.016Z   LOG [CACHE] Starting RefreshScheduler
2026-07-21T20:43:19.016Z   LOG [CACHE] Auth context not available, skipping refresh
2026-07-21T20:43:19.153Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:43:19.156Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:43:19.156Z   LOG [DiscordRPC] Startup: clearing any stale Discord status.
2026-07-21T20:43:31.367Z  WARN [main] Failed to fetch providers, using default: {}
2026-07-21T20:43:31.372Z   LOG [CACHE] Cache miss (file not found): games:catalog:1edcb75d44e8d4d9:482d7b35dbac
2026-07-21T20:43:31.372Z   LOG [CACHE] Auth context updated for refresh scheduler
2026-07-21T20:43:31.372Z   LOG [CACHE] Cache miss (file not found): games:catalog:1edcb75d44e8d4d9:482d7b35dbac
2026-07-21T20:43:31.374Z   LOG [CACHE] Cache miss (file not found): games:library:v2:1edcb75d44e8d4d9
2026-07-21T20:43:31.374Z   LOG [CACHE] Cache miss (file not found): games:library:v2:5f9ea4a743b7e7dc
2026-07-21T20:43:31.374Z   LOG [CACHE] Auth context updated for refresh scheduler
2026-07-21T20:43:31.374Z   LOG [CACHE] Cache miss (file not found): games:library:v2:1edcb75d44e8d4d9
2026-07-21T20:43:31.374Z   LOG [CACHE] Cache miss (file not found): games:library:v2:5f9ea4a743b7e7dc
2026-07-21T20:43:31.376Z   LOG [CACHE] Auth context updated for refresh scheduler
2026-07-21T20:43:31.379Z   LOG [CACHE] Cache miss (file not found): games:catalog:12db2279ec3ec80e:482d7b35dbac
2026-07-21T20:43:31.379Z   LOG [CACHE] Auth context updated for refresh scheduler
2026-07-21T20:43:31.380Z   LOG [CACHE] Cache miss (file not found): games:catalog:12db2279ec3ec80e:482d7b35dbac
2026-07-21T20:43:31.382Z   LOG [CACHE] Cache hit: games:featured:1edcb75d44e8d4d9 (age: 50s)
2026-07-21T20:43:31.391Z   LOG [CACHE] Cache miss (file not found): games:catalog:12db2279ec3ec80e:482d7b35dbac
2026-07-21T20:43:31.391Z   LOG [CACHE] Auth context updated for refresh scheduler
2026-07-21T20:43:31.391Z   LOG [CACHE] Cache miss (file not found): games:catalog:12db2279ec3ec80e:482d7b35dbac
2026-07-21T20:43:31.413Z  INFO [main] Checking for update
2026-07-21T20:43:38.469Z   LOG [CACHE] Cache miss (file not found): games:catalog:12db2279ec3ec80e:482d7b35dbac
2026-07-21T20:43:38.469Z   LOG [CACHE] Auth context updated for refresh scheduler
2026-07-21T20:43:38.469Z   LOG [CACHE] Cache miss (file not found): games:catalog:12db2279ec3ec80e:482d7b35dbac
2026-07-21T20:43:45.383Z  INFO [main] Update for version 0.5.2 is not available (latest version: 0.5.2, downgrade is disallowed).
2026-07-21T20:44:19.163Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:44:29.465Z  WARN [CloudMatch] getActiveSessions fetch failed for https://prod.cloudmatchbeta.nvidiagrid.net: fetch failed: Connect Timeout Error (attempted addresses: [Redacted IP]:443, timeout: 10000ms)
2026-07-21T20:45:19.166Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:45:29.497Z  WARN [CloudMatch] getActiveSessions fetch failed for https://prod.cloudmatchbeta.nvidiagrid.net: fetch failed: Connect Timeout Error (attempted addresses: [Redacted IP]:443, timeout: 10000ms)
2026-07-21T20:46:19.175Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:47:19.185Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:48:19.188Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:48:40.915Z ERROR [main] Error occurred in handler for 'games:browse-catalog': {}
2026-07-21T20:48:41.427Z  WARN [main] Paginated library query failed, falling back to library panel: {}
2026-07-21T20:48:41.928Z ERROR [main] Error occurred in handler for 'games:browse-catalog': {}
2026-07-21T20:48:42.943Z ERROR [main] Error occurred in handler for 'games:browse-catalog': {}
2026-07-21T20:48:52.012Z ERROR [main] Error occurred in handler for 'games:browse-catalog': {}
2026-07-21T20:49:01.456Z   LOG [CACHE] Cache hit (stale): games:public:v2 (age: 1511006s, expired 1467806s ago)
2026-07-21T20:49:01.462Z   LOG [CACHE] Saved to cache: games:library:v2:1edcb75d44e8d4d9
2026-07-21T20:49:19.192Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:50:19.196Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:51:19.210Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect
2026-07-21T20:52:19.211Z  WARN [DiscordRPC] Failed to connect (Discord may not be running): Could not connect

Screenshots (optional)

No response

[hedgef0g]

A small update: the store and game library both load well with the session proxy setting turned off; then the only thing to do is turn on the proxy. A quick switch would be amazing!