What happened?
Environment Platform: Android app
Controller: Razer Kishi V3
Controller mode tested: XInput mode
Input methods tested: Controller input and Android touch navigation Description
I am currently using the openNOW Android app with a Razer Kishi V3 controller connected. I also tested the controller in XInput mode, but the same issues still occur.
I have identified two separate problems.
1. The streaming menu cannot be opened
While a stream is running, pressing and holding the controller's Menu button does not open the streaming menu.
The same problem occurs when using touch input. Pressing the Android Back button or using the Back gesture does not display the menu that normally allows the user to check the remaining session time or end the streaming session.
Because of this, once the stream has started, there appears to be no way to access the streaming controls or exit the stream normally from within the app.
Steps to reproduce
- Connect a Razer Kishi V3 to an Android device.
2.Launch openNOW and start a streaming session.
- Press and hold the controller's Menu button.
- Alternatively, use the Android Back button or Back gesture.
Expected behavior
The streaming menu should appear, allowing the user to check information such as the remaining session time and end the streaming session.
Actual behavior
Nothing happens. The streaming menu does not appear when using either the controller's Menu button or the Android Back button or gesture.
2. The controller focus highlight sometimes covers the entire screen
When navigating the app menus with the controller, the white visual effect that indicates the currently selected menu item sometimes expands and covers the entire screen.
This issue appears to occur most often when starting a streaming session.
If the issue occurs before entering the game, it can sometimes be resolved by pressing the minimize button and then using the analog stick or D-pad to move the selection to another menu item.
However, once the game has already started, this workaround is no longer available because the streaming menu cannot be opened due to the first issue described above. In that case, the only solution is to completely stop the stream and start it again.
Steps to reproduce
- Connect a Razer Kishi V3 to an Android device.
- Navigate through openNOW using the controller.
- Start a streaming session.
- Observe the white focus or selection highlight.
Expected behavior
The white focus effect should only appear around the currently selected button or menu item.
Actual behavior
The white focus effect may expand across the entire display, making it difficult or impossible to see the stream properly.
Workarounds
If the issue occurs before entering the game, press the minimize button and use the analog stick or D-pad to move the selection to another menu item. If the issue occurs after entering the game, the stream must be completely stopped and restarted because the streaming menu cannot be accessed.
Please let me know if any logs, screen recordings, device information, or additional testing would be helpful.
Please note that I am not fluent in English, so I used ChatGPT to translate and organize this issue report. I apologize for any unclear or unnatural wording, and I appreciate your understanding.
Operating System
Android
GeForce NOW Tier
Performance
Logs (required)
OpenNOW Android diagnostics
app.version=1.0.4 build=59 variant=release distribution=play-store installSource=Google Play buildDistribution=play-release apkUpdatesAllowed=false
page=Settings initializing=false loadingGames=false
user=[redacted] tier=PERFORMANCE provider=GKR
streamStatus=idle launchPhase= queuePosition=null
streamGame= selectedGame=
sessionId= [redacted] seatSetupStep=null serverIp= [redacted]
adsRequired=false ads=0 activeAd= queuePaused=null
adMessage= grace=null serverSentEmptyAds=null
negotiated= monitors= requestedFeatures= finalizedFeatures=
printedWaste.loading=false queueZones=0 mappingZones=0 pings=0 error=
settings.resolution=2560x1440 fps=60 codec=H264 bitrate=75
settings.preset=Custom recommendation=display=3120x1440 processors=10 memoryMiB=11203 tv=false lowPower=false recommended=1376x640@60 codec=H264 bitrate=35
input.keyboardLayout=ko-KR touch=AndroidTouchSettings(enabled=false, mousePad=true, opacity=0.82, scale=1.0, buttonScale=1.102468, stickScale=1.0, joystickMode=Fixed, joystickDeadZone=0.0, edgePaddingDp=14.0, bottomPaddingDp=10.0, leftOffsetXDp=0.0, leftOffsetYDp=0.0, rightOffsetXDp=0.0, rightOffsetYDp=-6.0, mouseDirectClick=false, offsets={lstick_landscape=TouchOffset(x=-67.02336, y=1.4236208), l3_landscape=TouchOffset(x=-159.65048, y=119.79623), lt_landscape=TouchOffset(x=32.63997, y=-52.50644), dpad_landscape=TouchOffset(x=47.38254, y=-131.70163), rb_landscape=TouchOffset(x=-124.94213, y=-107.18774), lb_landscape=TouchOffset(x=119.051155, y=-100.54266), face_landscape=TouchOffset(x=-20.225464, y=-132.01855), rstick_landscape=TouchOffset(x=96.44574, y=-7.9870353), r3_landscape=TouchOffset(x=191.65938, y=125.07891), rt_landscape=TouchOffset(x=-30.344517, y=-57.420998)}, touchControllerStyle=V1)
codec.native={"nativeLibrary":"opennow_native","mediaNdk":true,"rtpPacketSize":1140,"inputProtocolVersion":3} lowPower=false constrained=false tv=false
device.runtime=battery=46 charging=false batteryTempC=40.8 thermal=light network=cellular generation=LTE bars=2 downKbps=41737 wifiMhz=0 wifiBand=unknown
stream.runtime.latest=capturedAt=[redacted-ip] ageMs=24689 session=[redacted] bitrateKbps=12 pingMs=45 fps=14 receivedFps=13 decodedFps=14 resolution=2560x1440 codec=H264
codec.H264: decoder=c2.exynos.h264.decoder hardware=true nativeAvailable=true webRtc=none webRtcAvailable=unknown webRtcHardware=unknown encoder=c2.exynos.h264.encoder
codec.H265: decoder=c2.exynos.hevc.decoder hardware=true nativeAvailable=true webRtc=none webRtcAvailable=unknown webRtcHardware=unknown encoder=c2.exynos.hevc.encoder
codec.AV1: decoder=c2.exynos.av1.decoder hardware=true nativeAvailable=true webRtc=none webRtcAvailable=unknown webRtcHardware=unknown encoder=c2.android.av1.encoder
display.refresh.active=false requestedFps=60 applied=trueScreenshots (optional)
opennow-android-logs-20260802-151213.txt
What happened?
Environment Platform: Android app
Controller: Razer Kishi V3
Controller mode tested: XInput mode
Input methods tested: Controller input and Android touch navigation Description
I am currently using the openNOW Android app with a Razer Kishi V3 controller connected. I also tested the controller in XInput mode, but the same issues still occur.
I have identified two separate problems.
1. The streaming menu cannot be opened
While a stream is running, pressing and holding the controller's Menu button does not open the streaming menu.
The same problem occurs when using touch input. Pressing the Android Back button or using the Back gesture does not display the menu that normally allows the user to check the remaining session time or end the streaming session.
Because of this, once the stream has started, there appears to be no way to access the streaming controls or exit the stream normally from within the app.
Steps to reproduce
2.Launch openNOW and start a streaming session.
Expected behavior
The streaming menu should appear, allowing the user to check information such as the remaining session time and end the streaming session.
Actual behavior
Nothing happens. The streaming menu does not appear when using either the controller's Menu button or the Android Back button or gesture.
2. The controller focus highlight sometimes covers the entire screen
When navigating the app menus with the controller, the white visual effect that indicates the currently selected menu item sometimes expands and covers the entire screen.
This issue appears to occur most often when starting a streaming session.
If the issue occurs before entering the game, it can sometimes be resolved by pressing the minimize button and then using the analog stick or D-pad to move the selection to another menu item.
However, once the game has already started, this workaround is no longer available because the streaming menu cannot be opened due to the first issue described above. In that case, the only solution is to completely stop the stream and start it again.
Steps to reproduce
Expected behavior
The white focus effect should only appear around the currently selected button or menu item.
Actual behavior
The white focus effect may expand across the entire display, making it difficult or impossible to see the stream properly.
Workarounds
If the issue occurs before entering the game, press the minimize button and use the analog stick or D-pad to move the selection to another menu item. If the issue occurs after entering the game, the stream must be completely stopped and restarted because the streaming menu cannot be accessed.
Please let me know if any logs, screen recordings, device information, or additional testing would be helpful.
Please note that I am not fluent in English, so I used ChatGPT to translate and organize this issue report. I apologize for any unclear or unnatural wording, and I appreciate your understanding.
Operating System
Android
GeForce NOW Tier
Performance
Logs (required)
OpenNOW Android diagnostics app.version=1.0.4 build=59 variant=release distribution=play-store installSource=Google Play buildDistribution=play-release apkUpdatesAllowed=false page=Settings initializing=false loadingGames=false user=[redacted] tier=PERFORMANCE provider=GKR streamStatus=idle launchPhase= queuePosition=null streamGame= selectedGame= sessionId= [redacted] seatSetupStep=null serverIp= [redacted] adsRequired=false ads=0 activeAd= queuePaused=null adMessage= grace=null serverSentEmptyAds=null negotiated= monitors= requestedFeatures= finalizedFeatures= printedWaste.loading=false queueZones=0 mappingZones=0 pings=0 error= settings.resolution=2560x1440 fps=60 codec=H264 bitrate=75 settings.preset=Custom recommendation=display=3120x1440 processors=10 memoryMiB=11203 tv=false lowPower=false recommended=1376x640@60 codec=H264 bitrate=35 input.keyboardLayout=ko-KR touch=AndroidTouchSettings(enabled=false, mousePad=true, opacity=0.82, scale=1.0, buttonScale=1.102468, stickScale=1.0, joystickMode=Fixed, joystickDeadZone=0.0, edgePaddingDp=14.0, bottomPaddingDp=10.0, leftOffsetXDp=0.0, leftOffsetYDp=0.0, rightOffsetXDp=0.0, rightOffsetYDp=-6.0, mouseDirectClick=false, offsets={lstick_landscape=TouchOffset(x=-67.02336, y=1.4236208), l3_landscape=TouchOffset(x=-159.65048, y=119.79623), lt_landscape=TouchOffset(x=32.63997, y=-52.50644), dpad_landscape=TouchOffset(x=47.38254, y=-131.70163), rb_landscape=TouchOffset(x=-124.94213, y=-107.18774), lb_landscape=TouchOffset(x=119.051155, y=-100.54266), face_landscape=TouchOffset(x=-20.225464, y=-132.01855), rstick_landscape=TouchOffset(x=96.44574, y=-7.9870353), r3_landscape=TouchOffset(x=191.65938, y=125.07891), rt_landscape=TouchOffset(x=-30.344517, y=-57.420998)}, touchControllerStyle=V1) codec.native={"nativeLibrary":"opennow_native","mediaNdk":true,"rtpPacketSize":1140,"inputProtocolVersion":3} lowPower=false constrained=false tv=false device.runtime=battery=46 charging=false batteryTempC=40.8 thermal=light network=cellular generation=LTE bars=2 downKbps=41737 wifiMhz=0 wifiBand=unknown stream.runtime.latest=capturedAt=[redacted-ip] ageMs=24689 session=[redacted] bitrateKbps=12 pingMs=45 fps=14 receivedFps=13 decodedFps=14 resolution=2560x1440 codec=H264 codec.H264: decoder=c2.exynos.h264.decoder hardware=true nativeAvailable=true webRtc=none webRtcAvailable=unknown webRtcHardware=unknown encoder=c2.exynos.h264.encoder codec.H265: decoder=c2.exynos.hevc.decoder hardware=true nativeAvailable=true webRtc=none webRtcAvailable=unknown webRtcHardware=unknown encoder=c2.exynos.hevc.encoder codec.AV1: decoder=c2.exynos.av1.decoder hardware=true nativeAvailable=true webRtc=none webRtcAvailable=unknown webRtcHardware=unknown encoder=c2.android.av1.encoder display.refresh.active=false requestedFps=60 applied=trueScreenshots (optional)
opennow-android-logs-20260802-151213.txt