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I'm experiencing an issue where a series of events for a few particular users where their events are not properly getting imported into CustomerIO.
My configuration settings are the following for both PH and CIO.
First, when beginning to look into this issue, it seems like console.debug's arent showing in the Posthog data pipelines logging, only console.log's - which isnt very helpful. I would expect to see a few of these debug statements in there.
Second, when digging into these users that don't have events importing - i've tried running a manual CIO api query and they succeed for the same endpoint used in the plugin.
Tips for how to better get logging information on users that aren't emitting events to CIO, and definitely are setup/configured with the same ID and Email addresses?? Seems to be working on all other users so far just fine.
I'm experiencing an issue where a series of events for a few particular users where their events are not properly getting imported into CustomerIO.
My configuration settings are the following for both PH and CIO.


First, when beginning to look into this issue, it seems like console.debug's arent showing in the Posthog data pipelines logging, only console.log's - which isnt very helpful. I would expect to see a few of these debug statements in there.
Second, when digging into these users that don't have events importing - i've tried running a manual CIO api query and they succeed for the same endpoint used in the plugin.

Tips for how to better get logging information on users that aren't emitting events to CIO, and definitely are setup/configured with the same ID and Email addresses?? Seems to be working on all other users so far just fine.