Summary
The incident table filters for service (and perhaps teams) filter based on text input but selecting multiple items requires entering the search text, selecting one item then re-entering the search text again, until all items are selected.
A multi-select/select-all matching option might help where many specific services need to be filtered. However, it might be preferable to automatically select all based on the search text - either with text matching as currently implemented or by supporting regex.

Summary
The incident table filters for service (and perhaps teams) filter based on text input but selecting multiple items requires entering the search text, selecting one item then re-entering the search text again, until all items are selected.
A multi-select/select-all matching option might help where many specific services need to be filtered. However, it might be preferable to automatically select all based on the search text - either with text matching as currently implemented or by supporting regex.