| title | Support |
|---|---|
| description | The fastest way to get help with Lightdash, depending on how you use it |
Where to go for help depends on how you use Lightdash.
Open-source and community users — ask in #help in the Lightdash Community Slack. The team and the wider community answer questions there.
Customers — reach the team through your dedicated support Slack channel, or click the help bubble (the question mark icon in the top navigation) to send a message from inside the app.
For browser-side problems, capture a HAR file and share it with the team so they can debug the request with you. To let the team reproduce a user-specific issue directly, see support access.
Open an issue on GitHub for bugs and feature requests. Product feedback is welcome there too, or through the channels above.
Organization admins can email support@lightdash.com for a link to their billing invoices.
- Join the Lightdash Community Slack for previews, help, and product news.
- Star the GitHub repo.
- Subscribe to the newsletter at the bottom of the home page.