[BUG] Install of local runtime for windows fails - version 11.0.2707.1

[SigvK]

Description

Locally installing the new runtime for windows fails with the following error message:

 > .\MicrosoftServiceFabric.11.0.2707.1.exe /accepteula
04.06.2025 07:36:00,Info,Installing Service Fabric Runtime. Logs written to C:\WINDOWS\TEMP\InstallFabricRuntime_638846265604105135.log
04.06.2025 07:36:00,Error,Exception type: System.FormatException, Message: Input string was not in a correct format., Stack:    at System.Version.VersionResult.SetFailure(ParseFailureKind failure, String argument)
   at System.Version.TryParseComponent(String component, String componentName, VersionResult& result, Int32& parsedComponent)
   at System.Version.TryParseVersion(String version, VersionResult& result)
   at System.Version.Parse(String input)
   at System.Version..ctor(String version)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.IsVersionAboveOrEqual(String versionLeft, String versionRight)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.IsVersionCompatible(String sdkVersion, String runtimeVersion, String compatibilityString, String& errorMessage)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.CheckCompatible(String selfJsonString, String selfVersion, String& errorMessage)
   at Microsoft.ServiceFabric.InstallFabricRuntime.Program.Main(String[] args)

Area/Component:
Runtime installation

To Reproduce
Steps to reproduce the behavior:

1. Download the Service Fabric runtime for windows version 11.0.2707.1
2. Run the downloaded file with param /accepteula
3. See error

Expected behavior
The Service Fabric runtime for windows should be updated to the version 11.0.2707.1

Observed behavior:
Fails with error message.

Service Fabric Runtime Version:
11.0.2707.1

Environment:

• Dev cluster
• Windows 10

[staehr]

I have the same problem. @olegsych Hopefully it's okay that I mention you, but maybe it's a good idea to report this to the team?

[tuhland]

Same here.

[olegsych]

Thanks for the heads-up @SigvK, @staehr @tuhland. Could share the InstallFabricRuntime*.log file? Do you see this error on Windows 11?

I had a slightly older release candidate installed on my dev box, but the latest build 2707 worked today as well. The only difference I can think of is Windows 10.

[SigvK]

I am on Windows 10:

Edition	Windows 10 Enterprise
Version	22H2
Installed on	‎20.‎03.‎2024
OS build	19045.5856
Experience	Windows Feature Experience Pack 1000.19061.1000.0

The complete contents of the log file is:

11.06.2025 06:18:49,Info,Installing Service Fabric Runtime. Logs written to C:\WINDOWS\TEMP\InstallFabricRuntime_638852267292325741.log
11.06.2025 06:18:49,Error,Exception type: System.FormatException, Message: Input string was not in a correct format., Stack:    at System.Version.VersionResult.SetFailure(ParseFailureKind failure, String argument)
   at System.Version.TryParseComponent(String component, String componentName, VersionResult& result, Int32& parsedComponent)
   at System.Version.TryParseVersion(String version, VersionResult& result)
   at System.Version.Parse(String input)
   at System.Version..ctor(String version)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.IsVersionAboveOrEqual(String versionLeft, String versionRight)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.IsVersionCompatible(String sdkVersion, String runtimeVersion, String compatibilityString, String& errorMessage)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.CheckCompatible(String selfJsonString, String selfVersion, String& errorMessage)
   at Microsoft.ServiceFabric.InstallFabricRuntime.Program.Main(String[] args)
Press enter to exit. Process will automatically close after 30 seconds.

[tuhland]

Same error on Windows 11:

Edition	Windows 11 Business
Version	24H2
Installed on	‎16/‎12/‎2024
OS build	26100.4061
Experience	Windows Feature Experience Pack 1000.26100.84.0

Output:

PS C:\Temp> .\MicrosoftServiceFabric.11.0.2707.1.exe /accepteula
11/06/2025 08:12:35,Info,Installing Service Fabric Runtime. Logs written to C:\WINDOWS\TEMP\InstallFabricRuntime_638852335555620583.log
11/06/2025 08:12:35,Error,Exception type: System.FormatException, Message: Input string was not in a correct format., Stack:    at System.Version.VersionResult.SetFailure(ParseFailureKind failure, String argument)
   at System.Version.TryParseComponent(String component, String componentName, VersionResult& result, Int32& parsedComponent)
   at System.Version.TryParseVersion(String version, VersionResult& result)
   at System.Version.Parse(String input)
   at System.Version..ctor(String version)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.IsVersionAboveOrEqual(String versionLeft, String versionRight)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.IsVersionCompatible(String sdkVersion, String runtimeVersion, String compatibilityString, String& errorMessage)
   at Microsoft.ServiceFabric.SdkRuntimeCompatibilityCheck.CompatibilityCheckBase.CheckCompatible(String selfJsonString, String selfVersion, String& errorMessage)
   at Microsoft.ServiceFabric.InstallFabricRuntime.Program.Main(String[] args)

[olegsych]

Thanks again @SigvK, @tuhland. Could you share the contents of the HKLM\Microsoft\Service Fabric and HKLM\Microsoft\Service Fabric SDK registry keys?

[SigvK]

If we add Software in there after HKLM:

And for the SDK:

[tuhland]

Service Fabric:

Service Fabric SDK:

[olegsych]

Thanks @SigvK, @tuhland. We've accidentally broken this when we changed how we generate versions internally in SF 11 to more closely align with semver. Unfortunately, this problem slipped unnoticed.

I believe this problem can only happen when you have a previous version of SF runtime/SDK installed. Can you workaround by uninstalling them first?

[rogierverkaik-emburse]

Thanks @SigvK, @tuhland. We've accidentally broke this when we changed how we generate versions internally in SF 11 to more closely align with semver. Unfortunately, this problem slipped unnoticed.

I believe this problem can only happen =when you have a previous version of SF runtime/SDK installed. Can you workaround by uninstalling them first?

This works for me!

[SigvK]

Uninstalling seems to work. With errors though:

13.06.2025 05:55:44,Info,Installing Service Fabric Runtime. Logs written to C:\WINDOWS\TEMP\InstallFabricRuntime_638853981442695772.log
13.06.2025 05:55:44,Error,Service Fabric product installed, but cannot validate runtime & SDK compatibility due to inability to read product version from registry key 'SOFTWARE\Microsoft\Service Fabric SDK', value 'FabricSDKVersion'. Consider reinstalling.
13.06.2025 05:55:55,Info,Running extract in parallel.
13.06.2025 05:55:55,Info,13.06.2025 07:55:55 Running Process: powershell.exe -NoProfile -Command Get-ExecutionPolicy -Scope CurrentUser with timeout 00:01:00
13.06.2025 05:55:55,Info,Unpackaging autoextractor...
13.06.2025 05:55:55,Info,Creating temporary runtime directory C:\Program Files\Microsoft Service Fabric.v5sqd32n.hhp.
13.06.2025 05:55:55,Info,Extracting runtime cab to C:\Program Files\Microsoft Service Fabric.v5sqd32n.hhp...
13.06.2025 05:55:55,Info,13.06.2025 07:55:55 Running Process: C:\WINDOWS\TEMP\MicrosoftServiceFabricAutoextractor.exe /L "C:\Program Files\Microsoft Service Fabric.v5sqd32n.hhp" /E /Y with timeout 01:00:00
13.06.2025 05:55:57,Info,Current Powershell Execution Policy: RemoteSigned
13.06.2025 05:55:57,Info,Searching for legacy installation registry key.
13.06.2025 05:55:57,Info,Service Fabric Product not detected in registry.
13.06.2025 05:55:57,Info,FabricRoot C:\Program Files\Microsoft Service Fabric still exists. Supplemental cleaning may be required.
13.06.2025 05:55:57,Info,Deleting C:\Program Files\Microsoft Service Fabric...
13.06.2025 05:55:57,Info,Successfully deleted C:\Program Files\Microsoft Service Fabric.
13.06.2025 05:55:57,Info,Directory has been successfully removed: "C:\Program Files\Microsoft Service Fabric"
13.06.2025 05:56:01,Info,Successfully extracted cab file to C:\Program Files\Microsoft Service Fabric.v5sqd32n.hhp
13.06.2025 05:56:01,Info,Moving FabricRoot files from 'C:\Program Files\Microsoft Service Fabric.v5sqd32n.hhp' to 'C:\Program Files\Microsoft Service Fabric'.
13.06.2025 05:56:01,Info,Moved FabricRoot files 'C:\Program Files\Microsoft Service Fabric' successfully.
13.06.2025 05:56:01,Info,Installing Service Fabric Runtime... Logs written to: C:\WINDOWS\TEMP\FabricSetupLog_638853981442695772.log
13.06.2025 05:56:01,Info,Executing powershell.exe with parameters: -NoProfile -Command & 'C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\InstallFabric.ps1' -FabricRootIsPreInstalled -AcceptEULA -LogPath C:\WINDOWS\TEMP\FabricSetupLog_638853981442695772.log
13.06.2025 05:56:01,Info,13.06.2025 07:56:01 Running Process: powershell.exe -NoProfile -Command & 'C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\InstallFabric.ps1' -FabricRootIsPreInstalled -AcceptEULA -LogPath C:\WINDOWS\TEMP\FabricSetupLog_638853981442695772.log with timeout 00:10:00
13.06.2025 05:56:11,Info,Successfully installed Service Fabric Runtime

[olegsych]

Thanks @SigvK. Did you uninstall both the SDK and the Runtime before getting this error?

[SigvK]

Yes, @olegsych I uninstalled both the runtime and the SDK before reinstalling.

Previously, when first encountering this issue, I assumed a reinstall would fix it. I then uninstalled the runtime only, then tried installing the 11.0 version, with no luck. So I installed the 10 version again. Later, when I was adviced to reinstall, I assumed I would need to reinstall both runtime and SDK.