auto 400s- requested model is not supported, model not available for session

[kevin-m-kent]

Does this issue occur when all extensions are disabled?: Yes/No

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There are two errors we see for users in auto mode that we should investigate and try to resolve. Each accounts for a significant % of turn failures each day:

Request Failed: 400 {"error":{"message":"The requested model is not supported.","code":"model_not_supported","param":"model","type":"invalid_request_error"}}

Request Failed: 400 {"error":{"message":"Requested model not available for session","code":""}}

The first - requested model is not supported - is the primary issue based on volume.

[isidorn]

@lramos15 these errors are happening a lot. I assume the issue is because CAPI returns a model that is not actually available? Should I move this issue over to the CAPI side?

cc @ngerakines @samvantran @nhu-do

[lramos15]

@kevin-m-kent Do we have an idea of what model id is being sent when we get these errors back? That would hlep us narrow things down

[kevin-m-kent]

@kevin-m-kent Do we have an idea of what model id is being sent when we get these errors back? That would hlep us narrow things down

Responded in the slack thread about this, with the insider data.