Django Project - Request Management System

This project is a request management system that allows users to create, delete, and view requests. It supports three types of users: Normal Users, Admin Users, and Support Agents. Admin users have additional privileges to manage requests and change their status. Support agents can communicate with normal users through a real-time chat feature.

Features

• User Authentication: Secure login and signup with JWT token-based authentication.
• Request Management:
  • Normal users can create, view, and delete their requests.
  • Admin users can view all requests, delete them, and change their statuses.
• Real-Time Communication: WebSocket support for customer support interactions.
• MongoDB Database: Utilizes MongoDB for storing user and request data.

Installation

1. Clone the repository to your local machine:

   git clone https://github.com/Dhruv-Bajaj-code/application_gas_utility.git
   

2. Navigate to the project directory:

   cd application_gas_utility
   

3. Install the required dependencies:

   pip install -r requirements.txt
   

4. Set up your environment variables in a .env file. Example:

   JWT_SECRET_KEY=your-secret-key
   MONGODB_URI=your-mongodb-uri
   JWT_EXPIRATION=your-jwt-expiration-time
   

5. Run the development server:

   uvicorn application_gas_utility.asgi:application --reload
   

API Endpoints

User Endpoints

• POST /signup/: Create a new user.
• POST /login/: User login, returns a JWT token.

Request Endpoints

• POST /create_request/: Create a new request.
• GET /get_requests/: Get all requests for the logged-in user.
• DELETE /delete_request/: Delete a specific request.

Admin Endpoints

• POST /admin/change_status/: Change the status of a request.
• DELETE /admin/delete_request/: Delete any request by its ID.
• GET /admin/get_requests/: Get all requests in the system.

WebSocket Endpoints

• ws/chat/: A WebSocket connection for real-time chat between users and support staff.

Contributing

Feel free to fork the repository and submit pull requests. Ensure that your contributions follow the coding standards of the project.