Feat whatsapp

.github/workflows/frontend-ci.yml

@@ -75,6 +75,8 @@ jobs:
           # The livechat widget suite makes far more than 100 widget requests a minute.
           LIBREDESK_RATE_LIMIT__WIDGET__REQUESTS_PER_MINUTE: "100000"
           LIBREDESK_RATE_LIMIT__PUBLIC__REQUESTS_PER_MINUTE: "100000"
+          # The WhatsApp suite drives the channel against the stand-in Graph API cypress starts.
+          LIBREDESK_WHATSAPP__API_URL: "http://127.0.0.1:9099"
           CYPRESS_SYSTEM_PASSWORD: "StrongPass!123"
           CYPRESS_MAILHOG_URL: "http://localhost:8025"
         run: |

README.md

@@ -14,7 +14,7 @@
     width="250">
 </picture>
 
-<br> Modern, open source, self-hosted omnichannel customer support desk. Live chat, email, and more in a single binary.
+<br> Modern, open source, self-hosted omnichannel customer support desk. Email, live chat, WhatsApp, and more in a single binary.
 
 ![image](https://libredesk.io/hero-dark.png?q=5)
 
@@ -24,9 +24,11 @@ Visit [libredesk.io](https://libredesk.io) for more info. Check out the [**live
 ## Features
 
 - **Omnichannel inbox**  
-  Live chat and email in one inbox. Every conversation lands in the same place, whichever channel it came from.
+  Email, live chat, and WhatsApp in one inbox. Every conversation lands in the same place, whichever channel it came from.
 - **Live chat widget**  
   Embed a real-time chat widget on your website. Replies go out from the same inbox your team already works in.
+- **WhatsApp**  
+  Connect a WhatsApp number through the Meta Cloud API. Agents reply from the same inbox, with approved templates for messages outside WhatsApp's 24-hour window.
 - **Help center**  
   Publish a searchable knowledge base with collections, articles in multiple languages, and customize it however you want.  
 - **AI assistant**  

cmd/aitools.go

@@ -242,7 +242,7 @@ func (t *searchContactsTool) Execute(ctx context.Context, args string) (string,
 	var b strings.Builder
 	for i, r := range results {
 		name := strings.TrimSpace(r.FirstName + " " + r.LastName)
-		fmt.Fprintf(&b, "%d. %s | Email: %s | Contact ID: %d\n", i+1, name, r.Email, r.ID)
+		fmt.Fprintf(&b, "%d. %s | Email: %s | Contact ID: %d\n", i+1, name, r.Email.String, r.ID)
 	}
 	return b.String(), nil
 }

cmd/contacts.go

@@ -63,6 +63,9 @@ func handleGetContact(r *fastglue.Request) error {
 	if err != nil {
 		return sendErrorEnvelope(r, err)
 	}
+	if identities, err := app.user.GetChannelIdentities(id); err == nil {
+		c.ChannelIdentities = identities
+	}
 	return r.SendEnvelope(c)
 }