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Adding troubleshooting guide to okta docs to alleviate spinning wheel issue encountered while setting up sso

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Pull request overview

This PR adds troubleshooting documentation for Okta SSO integration across three OpenMetadata versions (v1.9.x, v1.10.x, and v1.11.x-SNAPSHOT). The documentation addresses a common issue where users experience a spinning wheel timeout when configuring Okta authentication, caused by incorrect or excessive callback URL configurations.

Key Changes

  • New troubleshooting guide explaining how to resolve spinning wheel timeout errors with Okta SSO
  • Guidance on ensuring callback URLs are reachable and properly configured
  • Code examples showing the correct redirect URI configuration

Reviewed changes

Copilot reviewed 3 out of 3 changed files in this pull request and generated 9 comments.

File Description
content/v1.9.x/deployment/security/okta/troubleshooting.md Adds Okta troubleshooting guide for v1.9.x with instructions on fixing callback URL issues
content/v1.10.x/deployment/security/okta/troubleshooting.md Adds Okta troubleshooting guide for v1.10.x (identical content to v1.9.x)
content/v1.11.x-SNAPSHOT/deployment/security/okta/troubleshooting.md Adds Okta troubleshooting guide for v1.11.x-SNAPSHOT (identical content to other versions)

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To allow Okta to authenticate and redirect to OpenMetadata properly:

1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
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Missing period at the end of the sentence. Also, there's a missing comma after "localhost:8585" for clarity.

Suggested change
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585`, if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redirect URIs and base URIs if you have set those.

Copilot uses AI. Check for mistakes.

To allow Okta to authenticate and redirect to OpenMetadata properly:

1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
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Copilot AI Dec 1, 2025

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Typo: "redict" should be "redirect".

Suggested change
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redirect URIs and base URIs if you have set those.

Copilot uses AI. Check for mistakes.

To allow Okta to authenticate and redirect to OpenMetadata properly:

1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
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Copilot AI Dec 1, 2025

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Typo: "redict" should be "redirect".

Suggested change
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redirect URIs and base URIs if you have set those.

Copilot uses AI. Check for mistakes.

# FAQ: Security with Okta

## How to resolve spinnging timeout error when connecting to OpenMetadata with Okta SSO?
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Typo in the question heading: "spinnging" should be "spinning".

Suggested change
## How to resolve spinnging timeout error when connecting to OpenMetadata with Okta SSO?
## How to resolve spinning timeout error when connecting to OpenMetadata with Okta SSO?

Copilot uses AI. Check for mistakes.

To allow Okta to authenticate and redirect to OpenMetadata properly:

1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
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Copilot AI Dec 1, 2025

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Missing period at the end of the sentence. Also, there's a missing comma after "localhost:8585" for clarity.

Suggested change
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585`, if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.

Copilot uses AI. Check for mistakes.

# FAQ: Security with Okta

## How to resolve spinnging timeout error when connecting to OpenMetadata with Okta SSO?
Copy link

Copilot AI Dec 1, 2025

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Typo in the question heading: "spinnging" should be "spinning".

Suggested change
## How to resolve spinnging timeout error when connecting to OpenMetadata with Okta SSO?
## How to resolve spinning timeout error when connecting to OpenMetadata with Okta SSO?

Copilot uses AI. Check for mistakes.

# FAQ: Security with Okta

## How to resolve spinnging timeout error when connecting to OpenMetadata with Okta SSO?
Copy link

Copilot AI Dec 1, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Typo in the question heading: "spinnging" should be "spinning".

Suggested change
## How to resolve spinnging timeout error when connecting to OpenMetadata with Okta SSO?
## How to resolve spinning timeout error when connecting to OpenMetadata with Okta SSO?

Copilot uses AI. Check for mistakes.

To allow Okta to authenticate and redirect to OpenMetadata properly:

1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
Copy link

Copilot AI Dec 1, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Missing period at the end of the sentence. Also, there's a missing comma after "localhost:8585" for clarity.

Suggested change
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585`, if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.

Copilot uses AI. Check for mistakes.

To allow Okta to authenticate and redirect to OpenMetadata properly:

1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
Copy link

Copilot AI Dec 1, 2025

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Typo: "redict" should be "redirect".

Suggested change
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redict URIs and base URIs if you have set those.
1. Ensure your callback URLs are pointing to OpenMetadata that Okta can reach. [Our guide](/deployment/security/okta/auth-code-flow) uses `localhost:8585` if you are not hosting OpenMetadata locally, you will need to update your sign-in redirect URIs, and possibly your sign-out redirect URIs and base URIs if you have set those.

Copilot uses AI. Check for mistakes.
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