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feat: add ticket resolution feedback and rating system#2864

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jainiksha wants to merge 13 commits into
ritesh-1918:mainfrom
jainiksha:feature/resolution-feedback-rating-system
Open

feat: add ticket resolution feedback and rating system#2864
jainiksha wants to merge 13 commits into
ritesh-1918:mainfrom
jainiksha:feature/resolution-feedback-rating-system

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@jainiksha

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Description

Implemented a Resolution Feedback and Rating System for support tickets. Users can now rate their support experience using a star-based rating system and provide optional feedback after a ticket is resolved.

Changes Made

  • Added star rating functionality (1–5 stars).
  • Added feedback input field for user comments.
  • Added feedback submission button.
  • Integrated feedback submission with Supabase.
  • Displayed feedback section only for resolved tickets.

Fixes #2859

@vercel

vercel Bot commented Jun 14, 2026

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@jainiksha is attempting to deploy a commit to the ritesh Team on Vercel.

A member of the Team first needs to authorize it.

@coderabbitai

coderabbitai Bot commented Jun 14, 2026

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ℹ️ Review info
⚙️ Run configuration

Configuration used: defaults

Review profile: CHILL

Plan: Pro

Run ID: 5f5cf3da-766e-409e-86ee-74f4469b2d44

📥 Commits

Reviewing files that changed from the base of the PR and between da8faf2 and bdd6feb.

📒 Files selected for processing (13)
  • Frontend/src/admin/pages/AdminAnalytics.jsx
  • Frontend/src/admin/pages/AdminDashboard.jsx
  • Frontend/src/admin/pages/AdminSettings.jsx
  • Frontend/src/admin/pages/AdminTicketDetail.jsx
  • Frontend/src/pages/TicketDetailView.jsx
  • Frontend/src/store/ticketStore.js
  • Frontend/src/user/pages/CreateTicket.jsx
  • Frontend/src/user/pages/MyTickets.jsx
  • Frontend/src/user/pages/TicketDetail.jsx
  • MobileApp/src/screens/user/CreateTicketScreen.js
  • MobileApp/src/screens/user/TicketDetailScreen.js
  • backend/models/classifier/model.safetensors
  • backend/models/ner/model.safetensors
✨ Finishing Touches
🧪 Generate unit tests (beta)
  • Create PR with unit tests

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@ritesh-1918

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Hi @jainiksha! Please redirect your PR target branch to gssoc instead of main so that we can review and merge your changes. Thank you!

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[Feature] Resolution Feedback and Rating System

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