feat: add reusable ticket templates for common issues

[jainiksha]

Description

Implemented Ticket Templates for Common Issues in the ticket creation workflow.

This feature allows users to quickly select predefined templates for frequently reported issues such as Password Reset, VPN Access Requests, Hardware Problems, and Software Installation Requests. Selecting a template automatically pre-fills the ticket description with relevant fields and guidance.

Changes Made

• Added reusable ticket templates to the Create Ticket screen.
• Introduced quick-select template buttons for common issue categories.
• Automatically populates the description field with structured content.
• Improved ticket creation experience with guided issue reporting.

Benefits

• Reduces repetitive manual data entry.
• Ensures more consistent and complete ticket submissions.
• Speeds up ticket creation for recurring issues.
• Improves the quality of information provided to support teams.

Close #2861

[vercel]

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ℹ️ Review info

⚙️ Run configuration

Configuration used: defaults

Review profile: CHILL

Plan: Pro

Run ID: 1640f1ae-51b2-402e-8b93-a1951a8bfceb

📥 Commits

Reviewing files that changed from the base of the PR and between da8faf2 and ab67760.

📒 Files selected for processing (14)

• Frontend/src/admin/pages/AdminAnalytics.jsx
• Frontend/src/admin/pages/AdminDashboard.jsx
• Frontend/src/admin/pages/AdminSettings.jsx
• Frontend/src/admin/pages/AdminTicketDetail.jsx
• Frontend/src/pages/TicketDetailView.jsx
• Frontend/src/store/ticketStore.js
• Frontend/src/user/pages/CreateTicket.jsx
• Frontend/src/user/pages/MyTickets.jsx
• Frontend/src/user/pages/TicketDetail.jsx
• MobileApp/src/screens/user/CreateTicketScreen.js
• MobileApp/src/screens/user/ProfileScreen.js
• MobileApp/src/screens/user/TicketDetailScreen.js
• backend/models/classifier/model.safetensors
• backend/models/ner/model.safetensors

✨ Finishing Touches

🧪 Generate unit tests (beta)

• Create PR with unit tests

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